Missing was the Autodiscover URL for Skype Online, so setting that on the hosting provider as follows Set-CsHostingProvider -Identity SkypeforBusinessOnline -AutodiscoverUrl įorcing replication of the CMS and then trying to sign in again fixed the issue and Teams Only users are able to sign in to Skype for Business Online using their mobile app successfully. VerificationLevel : UseSourceVerification User: Next step was to check the hosting provider for Skype for Business Online Get-CsHostingProvider -Identity SkypeforBusinessOnline Identity : SkypeforBusinessOnline (0000000001B0CB29)Could not find hosting provider for hosted user. Opening the log in snooper and following it line by line I found that authentication passed, but the FE could not find the hosting provider for the user. Searching the logs, top tip to reduce the export size, always specify the URI you are interested in, it makes following the log much, much easier! Search-CsClsLogging -Pools -OutputFilePath c:\temp\mobile.log -Uri -MatchAny I attempted to sign in from mobile to capture some logs. I decided that I would run CLS Logging and trace the authentication, so from a Front End Start-CsClsLogging -Pools -Duration 00.00:02 -Scenario Authentication Complete HTTP headers:\r\n Pragma: no-cache Troubleshooting the issue with the old Lync Connectivity Analyzer suggested that something wasn’t quite right with the authentication process via the autodiscover web serviceĪutodiscover: SendRequest(): the URL couldn’t be connected. The message received on the mobile client On a migration recently we moved a bunch of users from Skype for Business On-Premises to Microsoft Teams Only, leaving behind Enterprise Voice users for the time being.ĭuring this interop period it is required that both EV and Teams users can join Skype for Business meetings hosted by the remaining on-prem users until such time as Teams meetings take over.Īfter moving several users, reports came in that Teams Only people could not sign in to Skype for Business using the mobile app to join a Skype meeting, but where able to sign-in using the Skype desktop client.
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